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Casual Matchday Steward
Emirates Stadium
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Description

The Club is currently seeking exceptional Stewards to work on matchdays/major events on a casual basis at Emirates Stadium. You will operate as an ambassador for the Club and provide a best in class service in order to enhance the fan and customer experience, whilst ensuring safety and security standards are maintained at all times.

Suitable candidates should be smart, friendly and confident when dealing with members of the public.

Responsibilities will include:

  • Preventing unauthorised entry into the Stadium
  • Ticket checks following protocol
  • Ensuring safe entry and exit of fans
  • Manage, monitor and control crowds safely
  • Monitoring exit gates, lifts & staircases
  • Manage conflict and queue management
  • Offer fans and guests exceptional matchday experience

Successful applicants on a casual worker basis must be able to demonstrate the following:

  • Skills and expertise - relevant customer service experience
  • Fan and customer focus - ability to communicate effectively with all guest types
  • Teamwork and drive results - working in a fast paced and busy environment, desire to achieve targets
  • Live the values - live and breathe 'The Arsenal Way', have an understanding of football, and be able to demonstrate Club knowledge and history is desirable
  • The availability and flexibility to work evenings, weekdays and weekends.
  • Be prepared to work in all weather conditions.

Please note successful applicants will be required to undergo a vetting and checking process, including RTW, DBS check and reference checks.

**** Cut off for applicants for our next assessment centre was 14th March 2019. If you applied after this date, we will be in contact in due course with a date.

Next assessment centre is TBC

Arsenal FC is committed to the principle of equal opportunity and its policies for recruitment, selection, training, development and promotion are designed to ensure that no job applicant receives less favourable treatment on the grounds of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability or gender reassignment.

Closing Date: No closing date

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Arsenal Gap Year Volunteer Coach
Community Offices
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Description

Role Title: Arsenal Gap Year Volunteer Coach

Location: Arsenal Hub and Worldwide

Remuneration: Voluntary

Arsenal in the Community is dedicated to improving the lives of our local community through the delivery of various programmes across sports, education, health and social inclusion. These programmes embrace a wide variety of community involvement and they are delivered and received with the same energy and commitment today as when they started over thirty years ago.

Through the Arsenal Gap Year Programme, volunteers are given the opportunity of a truly unique experience gaining key employability and life skills, whilst representing the Club both in London and around the world.

The programme is based around the following structure:

Stage 1 is based in London at the Arsenal Community Hub, and lasts five months. This stage provides training and development opportunities for our 'Gappers' including coaching qualifications, First Aid, Safeguarding and TEFL courses. 'Gappers' are then placed within PE departments in local schools to build their coaching experience.

Stage 2 gives our 'Gappers' the opportunity to travel abroad to coach at one of our community programmes around the world for a period of up to four months. 'Gappers' also have the choice to remain in London if they do not wish to travel abroad.

Successful applicants onto the programme would need to be over the age of eighteen at the start of the programme. This is a development programme - a successful applicant will have a willingness to learn and a desire to improve their leadership skills in order to gain most from the experience.

Key Responsibilities:

-Assist with the planning and delivery of first-class coaching at designated projects using the Arsenal in the Community philosophies and training methods.

-Support the Session Lead of the group you are allocated to, ensuring all appropriate policies and procedures from the Club or those of any host organisation are adhered to.

-Liaise with teachers and parents/guardians in a professional manner, directing questions to an appropriate person of authority at Arsenal in the Community and/or any host organisation.

-Assist with the delivery of curriculum time PE sessions in school placement.

-Lead extra-curricular football sessions at school placement.

-Liaise with PE staff with regards to all aspects of school placement.

-Ensuring the venue and equipment are left in good order.

-Completing and submitting any necessary documentation following a session or event, including registers and the recording of incidents or information that Arsenal in the Community and/or the host organisation should be made aware of.

-Ensure the health and safety of all sessions.

-Attend and be prepared to participate in the required Coach Education training sessions and Development Reviews with the Project Coordinator(s) when requested.

-Ensure all documentation is provided in a timely manner for enrolment onto the programme, as well as for all UK and overseas placements, courses or other needs as requested by the Project Coordinator(s).

-Complete any additional tasks set by the Project Coordinator(s).

-Support other Arsenal in the Community projects where appropriate.

Education/Qualifications/Training:

The Arsenal Gap Year Programme is open to everyone, from school leavers to those wanting a career break.

Desired Experience:

  • Some experience of community/youth focused projects.
  • Experience of or willingness to travel abroad and adapt to new, unfamiliar surroundings.
  • Some experience of volunteering and/or working with children and youth.

Skills/Knowledge/Interests:

  • Interest in coaching children and youth of all abilities of various ages.
  • Knowledge of the Arsenal in the Community methods and philosophies and Club Vision and Values (training to be provided).
  • Good organisational skills.
  • Good communication skills with adults and children.
  • Ability to respond to unforeseen challenges/ issues effectively, with a calm and considered approach.
  • Committed and 'can-do' attitude.
  • Flexible approach to work within a fast paced environment.
  • Ability to work within a team and take responsibility as an individual.
  • Good literacy and numeracy skills.
  • Language skills are an advantage.

Arsenal FC is committed to the principle of equal opportunity and its policies for recruitment, selection, training, development and promotion are designed to ensure that no job applicant receives less favourable treatment on the grounds of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability or gender reassignment.

Please note, this is a voluntary role and you have until 11.59pm on Friday 14th June 2019 to apply for this vacancy

Closing Date: 14/06/2019

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Groundstaff - Colney
The Club's Training Ground
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Description

Arsenal Football Club's Stadium Management department is responsible for all operational aspects of Emirates Stadium, the Club's Hertfordshire training facility, the club's Academy in north London and its headquarters located at Highbury House.

The team's work includes security, stewarding, property and facilities management and all matters relating to supporters', staff and visitors' health and safety.

The primary purpose of this role is to work as part of a team in the maintenance and general upkeep of the Arsenal Training Centre at London Colney.

Key Responsibilities

Maintenance of the amenity landscapes, including hand and ride on cutting of grass, strimming around trees, sprinklers, hand digging borders, gardening such as disposing of cuttings and debris, hand weeding sensitive areas around plants where chemical control is not permitted etc

Tractor and trailer work when carrying out jobs

Wide use of machinery in renovation of grass areas, such as use of turf cutters, edgers, scarification, seeding, stone buriers and seeders

Pedestrian and ride on grass cutters on football pitches and surrounds

Watering plants and other associated areas with hand held equipment

Assisting in the renovation of pitches using equipment associated with this process e.g. tractor and trailer work, sand spreading

Marking out pitches

Helping out with deliveries, manual handling of bags of sand, sand soil, fertilizer bags and seed bags ranging from 20-25kg

Cleaning equipment stores and associated wash down areas

Ad hoc duties as and when required

Main Job Requirements and Person Specification

Education/Qualifications/Training:

Obtained an NVQ level 2 or above in green keeping and groundsmanship, or equivalent.

Spraying certificates PA1, 2 and 6 is desirable but not essential

Specific Experience:

Previous experience of using a wide range of turf care equipment. For example cylinder mowers, a wide range of renovation equipment, as well as hedge cutters, strimmers and all equipment associated with amenity landscapes etc

Previous experience in all aspects of grounds keeping for both playing surfaces and amenity landscapes

Prior experience of carrying out other duties in relation to the general upkeep of a training facility

Abilities/Skills/Knowledge:

Ability to work not only as part of a team as well as be able to use own initiative

Demonstrate a good understanding of the latest health and safety legislation especially when using equipment

Mechanical knowledge, such as dealing mower breakdowns and routine maintenance on equipment and routine maintenance of equipment

Flexible but professional attitude in carrying out other duties and tasks relating to the general maintenance of the training ground

Meticulous approach to work when attention to detail is essential

Good communication skills when dealing with members of staff along with coaching staff

A passion or empathy with sport/sports entertainment

Arsenal FC is committed to the principle of equal opportunity and its policies for recruitment, selection, training, development and promotion are designed to ensure that no job applicant receives less favourable treatment on the grounds of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability or gender reassignment.

Closing Date: 24/04/2019

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Partnerships Strategy Manager (Analytics)
Highbury House
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Description

DEPARTMENT DESCRIPTION

The Business Strategy department works with the Club's senior leadership team to set Club strategy and manage high-priority projects. The team is a resource available to all departments but is focused on strategic issues and opportunities that are deemed to be most important to the Club.

The Business Strategy department has a particular focus on supporting the Partnership Development and Partner Services teams because of the strategic importance of these departments to the Club. The Partnership Development team is focused on attracting new partners/sponsors and the Partner Services team manages the relationships with existing partners/sponsors.

JOB PURPOSE

The Partnership Strategy Manager will support the Head of Business Strategy in delivering key projects and workstreams primarily on behalf of the Partnership Development and Partner Services teams. This will involve leading new strategic initiatives to improve the Club's partnership offering, and measuring and reporting on the performance of current partnerships.

The role is focused on providing actionable insights and strategic analysis to inform partnerships strategy and new partner discussions. There is a significant focus on measuring the success of current partnerships to ensure partners are delivering against their objectives. There will also be regular involvement in broader Business Strategy projects with an emphasis on Commercial strategy.

KEY RESPONSIBILITIES

Manage key projects focused on driving improvements to the Club's partnerships offering and processes from conception to delivery

Take full ownership of the production and delivery of insights to assist the Partnership Development and Partner Services teams

Provide research, insight, benchmarking, due diligence and analysis on strategic projects as directed by the Head of Business Strategy

Drive a step-change in the Club's partnerships measurement programme

Manage the Club's partnerships research budget by developing the seasonal strategy and liaising with relevant suppliers

Act as the Club's authority regarding marketing effectiveness, both internally and externally

Proactively source new projects by maintaining a productive working relationship with the Partnerships teams

Take ownership of strategy projects beyond partnerships when required

Match/Event responsibilities and organisation

No direct responsibilities; hosting guests as needed

MAIN JOB REQUIREMENTS AND PERSON SPECIFICATION

Education/Qualifications/Training:

University level (Bachelor), minimum 2:1 degree or equivalent preferred

Advanced user of Microsoft PowerPoint and Excel and Apple Keynote

Experience of working with data visualisation software (e.g. Tableau) preferred

Specific Experience:

Experience in management consultancy, in-house brand/sport consultancy or research agency

Demonstrable experience of managing strategic projects in a brand environment

Demonstrable experience of using insights to shape decision-making

Experience of brand tracking and KPI reporting

Strong and credible presentational skills, having presented to senior management

Experience of managing research projects preferable

Abilities/Skills/Knowledge:

Ability to evaluate business opportunities and deconstruct business problems with analytic rigour and strategic clarity

Ability to proactively source projects and develop practical implementation strategies, outlining how a new proposition would best be taken to market and implemented by the Club

A committed and resourceful team member who provides and is sought out for high-value opinions and recommendations

Self-starter with motivational and interpersonal skills who can work effectively and establish relationships both internally and externally across all levels

Strong organisational skills, time management, and attention to detail

Excellent verbal and written communication skills as well as the ability to present his or her views in a precise and compelling manner

Hunger to learn and thrives on supporting a range of commercial and operational projects, demonstrating flexibility

Arsenal FC is committed to the principle of equal opportunity and its policies for recruitment, selection, training, development and promotion are designed to ensure that no job applicant receives less favourable treatment on the grounds of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability or gender reassignment.

Closing Date: 23/04/2019

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Partnerships Strategy Manager (Brand)
Highbury House
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Description

DEPARTMENT DESCRIPTION

The Business Strategy department works with the Club's senior leadership team to set Club strategy and manage high-priority projects. The team is a resource available to all departments but is focused on strategic issues and opportunities that are deemed to be most important to the Club.

The Business Strategy department has a particular focus on supporting the Partnership Development and Partner Services teams because of the strategic importance of these departments to the Club. The Partnership Development team is focused on attracting new partners/sponsors and the Partner Services team manages the relationships with existing partners/sponsors.

JOB PURPOSE

The Partnership Strategy Manager will work with the Head of Business Strategy to deliver key projects and workstreams in support of the Partnership Development and Partner Services teams.

The role will involve leading a significant new initiative to develop the Club's partnership offering whilst also measuring and reporting on the performance of existing initiatives and activations. The role represents an opportunity to evolve the Club's brand strategy whilst ensuring creativity and effectiveness in our Partnership Development and Services processes.

KEY RESPONSIBILITIES

Manage projects relating to brand strategy with a focus on developing creative ideas for prospective partner activations

Take a lead role in reporting back to current partners on partnership performance, by inputting to end of season reporting and developing case studies to input to pitch presentations

Develop and present concepts for prospective partner categories/industries

Proactively source new projects by building strong working relationships with Partnership Development and Partner Services teams

Proactively source and present best practice regarding brand strategy

Take ownership of strategic projects beyond partnerships when required

Match/Event responsibilities and organisation

No direct responsibilities; hosting guests as needed

MAIN JOB REQUIREMENTS AND PERSON SPECIFICATION

Education/Qualifications/Training:

University level (Bachelor), minimum 2:1 degree or relevant industry experience

Advanced user of Microsoft PowerPoint and Excel

Specific Experience:

Experience in brand management, marketing, strategy or consulting role

Demonstrable experience of managing brand marketing or strategy projects and/or campaigns with proven results in brand uplift, perception change or effectiveness

Strong and credible presentation skills, having presented to senior stakeholders

Proven track record of using insights to shape decision-making regarding campaigns

Demonstrable experience of using insights as part of pitch presentations

Experience of brand tracking and KPI reporting

Solid understanding of the briefing process and experience of producing briefs to creative and marketing agencies on behalf of a brand

Client-facing experience in an agency or brand role, working with brand and marketing managers

Experience of managing research projects preferable or ability to feedback on insights and apply to development of case studies

Abilities/Skills/Knowledge:

Ability to evaluate business opportunities and deconstruct business problems with analytic rigour and strategic clarity

Ability to proactively source projects and develop practical implementation strategies, outlining how a new proposition would best be taken to market and implemented by the club

A committed and resourceful team member who provides and is sought out for high-value opinions and recommendations

Self-starter with motivational and interpersonal skills who can work effectively and establish relationships both internally and externally across all levels

Strong organisational skills, time management, and attention to detail

Excellent verbal and written communication skills as well as the ability to present his or her views in a precise and compelling manner

Hunger to learn and thrives on supporting a range of commercial and operational projects, demonstrating flexibility

Arsenal FC is committed to the principle of equal opportunity and its policies for recruitment, selection, training, development and promotion are designed to ensure that no job applicant receives less favourable treatment on the grounds of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability or gender reassignment.

Closing Date: 23/04/2019

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Head Grounds Person - Boreham Wood FC
The Club's Training Ground
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Description

DEPARTMENT DESCRIPTION

Responsible for the preparation and running of the Emirates Stadium and wider facilities at other locations for all events and functions. Department remit includes property and facilities management, spectator safety at events, wider Health and Safety matters.

JOB PURPOSE

To liaise with the current Boreham Wood groundstaff in the day to day maintenance and the general upkeep of the Boreham Wood Playing surface.

KEY RESPONSIBILITIES

Effective management of all grounds activities to consistently achieve the recognized standards and availability to satisfy both the Club and its end users (e.g. coaches, players etc) requirements.

Seek to improve and innovate more efficient ways of working and utilizing the facilities.

Assist the Grounds Manager in the management of the surface for the end user.

Implementation and monitoring of weekly, monthly and annual maintenance programs to ensure the required standard of surface presentation and use.

Be fully knowledgeable of the Health and Safety regulations in the area of responsibility.

Possess a thorough understanding of legislation relating to chemicals and dangerous substances. Promote safe working practices at all times.

Manage and check facilities, plant, buildings and equipment to ensure safe working practices and Health and Safety legislation compliance.

Provide effective materials and machinery management to ensure all equipment is correctly stored, maintained and serviced.

Conduct basic risk assessments, assist in developing contingency plans and be able to respond to emergencies. Actively promote safe practices of self and others. Respond to emergencies by using emergency equipment and calling assistance.

Support the efficient use of resources. Gather and record information to develop trend data and analyse past usage. Make recommendations for improving the best use of resources and the playing surfaces.

Wide use of machinery in renovation of grass areas - use of turf cutters, edgers, scarification, and seeders

Grass cutting and strimming around landscaped areas

Pedestrian and ride on grass cutting equipment on football pitches and surrounds

Marking out pitches

Application of fertilisers and chemicals using tractor mounted and pedestrian equipment.

Assisting in the renovation of pitches using equipment associated with this process e.g. tractor and trailer work, sand spreading

Helping out with deliveries, manual handling of bags of sand, sand soil, fertilizer bags, seed bags ranging from 20-25kg

Cleaning equipment stores and associated washdown areas

Cleaning and maintaining goal posts, replacing nets etc

Aeration work

Pitch repair duties

Ad hoc duties as and when required.

Match/Event responsibilities and organisation

Working Arsenal fixtures and events held at the Boreham Wood stadium,

Hours of Work

This role requires individuals to work flexibly. There may be some evening and weekend work required.

Arsenal FC is committed to the principle of equal opportunity and its policies for recruitment, selection, training, development and promotion are designed to ensure that no job applicant receives less favourable treatment on the grounds of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability or gender reassignment.

Closing Date: 24/04/2019

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AWFC Coach (Consultant)
The Club's Training Ground
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Description

DEPARTMENT DESCRIPTION

Arsenal Women Football Club is one of the most successful female football clubs in the history of the women's game. It prides itself on maintaining high standards and delivering excellence.

When coaching in a community & development setting, the aim of Arsenal Women FC is to inspire every young girl to love the game. Built on high standards and coaching excellence, Arsenal Women deliver on a variety of coaching programmes, engaging with girls from the age of 5 to adult football. Arsenal Women FC is looking for an inspirational and motivated person to become part of the consultant coaching team and make a difference in the development of girl's football.

JOB PURPOSE

To deliver coaching sessions as part of the Sister Club, Sister School & Player Development Programmes.

The successful candidate will also be required to deliver and lead Arsenal Women School Assemblies and coach within other football projects in Primary & Secondary Schools, as well as deliver on Arsenal Women Holiday Sessions.

The successful candidate will be responsible for planning, preparing and delivering coaching sessions across a variety of programmes, and support the overall development of Arsenal Women FC.

The role reports to the Development Officer on a consultancy basis, and the level of work required depends on the demands on the programme. Work will take place in counties in a 90 minute travelling distance of AL2 1DR

KEY RESPONSIBILITIES

Responsible for planning, delivering and reviewing coaching sessions built around The FA 4 corner model for player development for Arsenal Women community delivery, including Sister Schools, Primary, Secondary and after school delivery, the Player Development Prorgamme, Sister Clubs & Holiday Sessions

Ensure high standards of coach delivery to support the LTPD of all players, including supporting home learning tasks for players and relevant communication with parents

To work closely with the Development Officer to ensure high standards of coaching delivery and player support within the Player Development Programme

To liaise when appropriate with the RTC Technical Director around player referrals

To attend and contribute towards consultant coach meetings & CPD as required

To ensure that all relevant information is recorded on internal & external data monitoring systems

Further responsibilities

To be familiar with the player development pathway and be able to appropriately signpost players to the best playing opportunity for them

To assist in ongoing talent identification and attend annual trials and tournaments

Be familiar with Safeguarding requirements as outlined in the Safeguarding Policy and comply with its requirements to safeguard and protect the welfare of children and vulnerable adults.

To work closely with the Development Officer and RTC Technical Director on all relevant issues

The candidate should be flexible in regards to working hours, and have availability to support at least one player development programme session per week.

To be aware of the club values of Arsenal FC

To attend games, tours and international trips for the club as required

To be aware of current trends and best practice in Youth Development and the Women's game

To attend at least 5 hours recognised CPD each year to remain an active FA Licensed Coaches Club Member

MAIN JOB REQUIREMENTS AND PERSON SPECIFICATION

Education/Qualifications/Training:

FA Level 1 (Essential) working towards FA Level 2 (Desirable)

FA Youth Award Module 1 or Level 2 Block 1 (Essential), and working towards Module 2 & 3 (FA Youth Award desirable)

Current FA Licensed Coaches Club Member (Essential)

Up to date FA Level 1 Introduction to First Aid in Football (Essential) and / or FA Level 2 Emergency First Aid I Football (Desirable)

Knowledge and understanding of child protection issues including holding a current FA Safeguarding Children Workshop certificate

An accepted FA Disclosure and Barring Service (DBS) Disclosure (previously known as an FA CRB Disclosure)

Education, teaching or coaching (Desirable)

Specific Experience:

Experience of and a passion for coaching young players

Ability to enthuse, inspire and communicate with young players, creating a positive learning environment

Experience of mentoring and developing other coaches

Understanding of the FA Women's and Girls' player pathway

Understanding of the FA Women's and Girls' 2017 - 2020 strategy

Understanding of the benefits of Futsal as a development tool

An understanding and implications of Long Term Player Development

Experience and understanding of child development

Experience and understanding of appropriate teaching & coaching methods

Willingness to work weekends

Ability to travel independently

Ability to work on one's own initiative and as part of a team

Abilities/Skills/Knowledge:

Knowledge of the overall Women's Talent Pathway in England.

A dynamic, confident communicator (verbal, written) whilst able to adapt style and approach as and when required

Attention to detail and excellent organization skills are required to support the development of short, medium and long term training plans

Full understanding of successful practice and operations of Arsenal Women FC.

Arsenal FC is committed to the principle of equal opportunity and its policies for recruitment, selection, training, development and promotion are designed to ensure that no job applicant receives less favourable treatment on the grounds of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability or gender reassignment.

Closing Date: 24/04/2019

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Our current vacancies
Casual Matchday Steward
The Club is currently seeking exceptional Stewards to work on matchdays/major events on a casual basis at Emirates Stadium. You will operate as an amb...
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Arsenal Gap Year Volunteer Coach
**Role Title:** Arsenal Gap Year Volunteer Coach **Location:** Arsenal Hub and Worldwide **Remuneration:** Voluntary Arsenal in the Community...
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Groundstaff - Colney
Arsenal Football Club's Stadium Management department is responsible for all operational aspects of Emirates Stadium, the Club's Hertfordshire trainin...
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Partnerships Strategy Manager (Analytics)
**DEPARTMENT DESCRIPTION** The Business Strategy department works with the Club's senior leadership team to set Club strategy and manage high-prior...
Apply Now
Partnerships Strategy Manager (Brand)
**DEPARTMENT DESCRIPTION** The Business Strategy department works with the Club's senior leadership team to set Club strategy and manage high-prior...
Apply Now
Head Grounds Person - Boreham Wood FC
**DEPARTMENT DESCRIPTION** Responsible for the preparation and running of the Emirates Stadium and wider facilities at other locations for all even...
Apply Now
AWFC Coach (Consultant)
**DEPARTMENT DESCRIPTION** Arsenal Women Football Club is one of the most successful female football clubs in the history of the women's game. It p...
Apply Now